The Complex System

Recently I was turned onto the Music Genome Project and their music matching software called Pandora. I love it and it reminds me of some of my own ideas on the subject. Here is a response to email from me to Tim Westergren, the founder of Pandora. Wow… got right back to me… funny, I’m [...]

The mortgage industry has adopted the online lead model more than another other market. Companies like LowerMyBills.com and Lending Tree have become massive moneymakers by collecting and selling leads to the mortgage and financial industries. In fact, LowerMyBills.com just sold to Experian for over 300 Million. Other industries are now seeing the online lead a [...]

The old saying still holds true. Customer service and support is the cornerstone to any successful service business. In the software industry this is even more critical. We often find ourselves in a price war with competitors trying to bring on the same customer. We really try to stay away from dong this because we [...]

Leads360’s enterprise lead management application is designed as an ASP. Application service providers (ASP’s) can be a great alternative to expensive technology purchases and maintenance. For most companies, investing in technology is very costly. This is not simply attributed to the hardware or software costs, but more often than not it is the technical human [...]

A software company has many things to think about when building out the business. One of the most important factors is pricing. Without a proper pricing model, the company can self-implode. Business executives struggle with this and it takes finesses getting it just right. If you price it too high, you push yourself out of [...]

Frankenstein was a monster made up of other peoples parts all jumbled together. The problem was, as we all know, he didn’t work just right. Imagine a software application that was built like Frankenstein. Well it happens more often than not, I’ve even done it myself. As a software developer we often try to re-use [...]

In a small company where most of the staff members are superstars, the company moves and operates like a superstar. But when a company is really large the superstars have a tougher time standing out among the not so smart employees. Don’t get me wrong, I’m not trying to say any one person or employee [...]

For a while now, Sales Force has had a lock on the web based CRM and lead management space. I guess I just figured they had the most sophisticated and best solution out there. Recently I signed up for a demo of Sales Force and was pleasantly disappointed. I say pleasantly because once again I [...]

Leads360 will help you go beyond the CRM by giving your sales organization significant control over the sales pipeline. Many companies neglect to fine tune this process and are missing out on the gold. Those companies that pay attention to the sales cycle and implement a Lead Management Solution are able to develop efficient and [...]

This category is specifically related to my company, Leads360, LLC. Leads360 is the leading provider of web based Lead Management & Tracking Software. Our enterprise LeadManager system is the most powerful lead management solution available. Let us prove it to you. Call us for a Free Demonstration at: (888) 508-4462. There are many lead tracking [...]